Doctors Lake Healthcare - Service Ratings
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Doctors Lake Healthcare
833 Kingsley Ave
Orange Park, FL 32073
Consumer Feedback
Service
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Poll Responses for Service
3.5 Star Average Based on the Following 13 Poll Questions:Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Yes, I was pressured" (40% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "No, I don't think they appreciate my loyalty" (40% satisfaction) 1 time
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Sometimes, but not all the time" (60% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 2 times
Answered "No, they were polite" (80% satisfaction) 1 time
Answered "Yes, they seemed like they wanted to be somewhere else" (40% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Sometimes, it was a little frustrating" (60% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "No, but they said they were going to!" (20% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 2 times
Answered "No, they've never taken personal calls with me" (80% satisfaction) 1 time
Answered "They would never do that! Their full attention is always on me." (100% satisfaction) 1 time
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