I have been to the facility several times and all appears clean and pleasant. The administrative staff on the other hand is ignorant. They come to the reception area to answer questions and deal with concerns with no regard to patient or visitor privacy, possibly in violation of Hippa. The facility is listed as a Medicare/Medicaid provider yet they claim not to receive payment for DME usually covered by Medicare. No reasonable explanation is provided for this issue. It is very frustrating to deal with this group.
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