Delhaven Manor - Service Ratings
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Delhaven Manor
5460 Delmar Blvd
Saint Louis, MO 63112
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
2.5 Star Average Based on the Following 11 Poll Questions:Does this provider treat every client equally?
Asked 3 times
Answered "Sometimes, but not all the time" (60% satisfaction) 1 time
Answered "Not at all, they only make time for their favorite clients" (20% satisfaction) 1 time
Answered "No, they definitely favor certain clients" (40% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "No, this provider rarely answers questions over the phone" (40% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "They cancel on me all the time." (20% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 3 times
Answered "No, they've never taken personal calls with me" (80% satisfaction) 2 times
Answered "Yes! They took a personal call right in front of me. I found it to be incredibly rude." (20% satisfaction) 1 time
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