Crestview Manor Retirement & Convalescent Center - Service Ratings
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Crestview Manor Retirement & Convalescent Center
1400 Lakeshore Dr
Waco, TX 76708
Consumer Feedback
Service
Environment
Staff
Recommended
Value
Expertise
Poll Responses for Service
2.5 Star Average Based on the Following 10 Poll Questions:Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Somewhat" (60% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Kind of, but not very much" (60% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Yes! They couldn't do anything they told me they would be able to" (20% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Never, they can't even remember throughout my appointment" (20% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "All the time! I think I got a gray hair while I was waiting" (20% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 2 times
Answered "No, they've never taken personal calls with me" (80% satisfaction) 2 times
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