Courtenay Springs Village Health Center - Service Ratings
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Courtenay Springs Village Health Center
1100 S Courtenay Pkwy
Merritt Island, FL 32952
Consumer Feedback
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Poll Responses for Service
4 Star Average Based on the Following 8 Poll Questions:Was this provider sympathetic to your situation?
Asked 1 time
Answered "No, they didn't show any sympathy or concern" (40% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 2 times
Answered "No, they've never taken personal calls with me" (80% satisfaction) 1 time
Answered "Their phone rang a lot and it was really annoying" (60% satisfaction) 1 time
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