Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat their staff well?
Kind of, but not very well
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from