I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. They didn't treat their staff well at all. They were rude and demanding and I could tell that it bothered the staff. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt mostly ignored. Their equipment was just average. It didn't knock my socks off or anything, but most of it still appeared safe. What a disappointment. I found my appointment to just not measure up to what I expected.
They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. I was somewhat uneasy during my appointment. I was never able to fully relax. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. There are times when I've been there, that I feel like they're favoring certain clients. It's not all the time, but I don't appreciate it when it happens.
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