Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider's staff friendly?
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider treat every client equally?
Sometimes, but not all the time