They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. I was somewhat uneasy during my appointment. I was never able to fully relax. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. There are times when I've been there, that I feel like they're favoring certain clients. It's not all the time, but I don't appreciate it when it happens.
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate.
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