Charles M Morris Nursing & Rehabilitation Center - Service Ratings
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Charles M Morris Nursing & Rehabilitation Center
200 JHF Dr
Pittsburgh, PA 15217
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 11 Poll Questions:Did this provider show attention to detail?
Asked 2 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 2 times
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Not at all. They ignored my questions" (20% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 4 times
Answered "No, they've never taken personal calls with me" (80% satisfaction) 3 times
Answered "Their phone rang a lot and it was really annoying" (60% satisfaction) 1 time
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