I visited a friend of mine at Brunswick Cove for the first time yesterday. Walking in the smell was overwhelming and it was the same throughout the building. Residents were sitting in wheelchairs doing nothing. I found my friend sitting alone in a wheelchair in her room with a hospital table in front of her. The only thing she had to look at was the wall. On a small cheap looking dresser were family pictures. She was wearing mismatched clothes. Her arms were very cold. I found a long sleeved shirt and put it on her. The staff just said she's always cold !! I wouldn't leave my cat in that place !! It's disgusting !!!
I am not sure who runs this facility, but I was disgusted by the lack of cleanliness. I felt for every patient in there as it seemed like a dumping ground for patients on medicaid. The State of NC needs to follow-up on these facilities. I am sure the staff is overworked and underpaid. I delt with one very helpful CNA and Nurse. I cannot say they were the friendliest people, however they answered most of my questions but I could have used more information. My Father's needs were met at a minimal level. The staff did not communicate well with the family. I was also informed from another patient (there for only physical therapy) that the food was aweful. Our family worked hard to remove my father from this facility. I believe the state of NC needs to keep a closer eye on this facility.
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