I am not sure who runs this facility, but I was disgusted by the lack of cleanliness. I felt for every patient in there as it seemed like a dumping ground for patients on medicaid. The State of NC n eeds to follow-up on these facilities. I am sure the staff is overworked and underpaid. I delt with one very helpful CNA and Nurse. I cannot say they were the friendliest people, however they answered most of my questions but I could have used more information. My Father's needs were met at a minimal level. The staff did not communicate well with the family. I was also informed from another patient (there for only physical therapy) that the food was aweful. Our family worked hard to remove my father from this facility. I believe the state of NC needs to keep a closer eye on this facility.
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