in september for several weeks, there was a very helpful and friendly aide on day shift. she was truly amazing. as i returned after a few weeks, i hadn't seen her since. when asked another staff member about the aide, she kinda laughed and replied she dnt work here any more. why they cant keep these friendly and helpful people, i don't understand. there are few staff that will go out of their way to assist you, and they don't seem to stay. she was extraordinary with my mother.
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
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