Berlin Nursing & Rehabilitation Center - Service Ratings
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Berlin Nursing & Rehabilitation Center
9715 Healthway Dr
Berlin, MD 21811
Consumer Feedback
Service
Environment
Staff
Recommended
Expertise
Poll Responses for Service
4 Star Average Based on the Following 5 Poll Questions:Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "No, they are almost always unavailable" (40% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 1 time
Answered "No, they've never taken personal calls with me" (80% satisfaction) 1 time
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