Beaufont Health Care Center - Service Ratings
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Beaufont Health Care Center
200 Hioaks Rd
Richmond, VA 23225
Consumer Feedback
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Poll Responses for Service
4 Star Average Based on the Following 23 Poll Questions:Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 3 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 2 times
Did this provider leave you unattended for an extended period of time?
Asked 2 times
Answered "No, I was always attended to" (80% satisfaction) 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 2 times
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "No, they were polite" (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "No, I was afraid they were going to forget something important" (40% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
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