Bala Nursing & Retirement Center - Expertise Ratings
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Bala Nursing & Retirement Center
4001 Ford Rd
Philadelphia, PA 19131
Consumer Feedback
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Poll Responses for Expertise
3.5 Star Average Based on the Following 14 Poll Questions:Did this provider ever dismiss your concerns as unimportant?
Asked 1 time
Answered "Sometimes, I usually have to convince them to look into the situation" (60% satisfaction) 1 time
Does this provider have a good professional reputation within your community?
Asked 2 times
Answered "Yes, they are known for being good at what they do" (80% satisfaction) 2 times
Did this provider listen to your input and concerns?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did you feel safe in this provider's care?
Asked 2 times
Answered "No, I was scared" (40% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Is this provider willing to pursue advice from other providers when necessary?
Asked 2 times
Answered "Yes, they were willing to ask for advice when necessary" (80% satisfaction) 1 time
Answered "Not at all. They were too arrogant to ask for any assistance, even though they knew it would help" (20% satisfaction) 1 time
Did this provider prominently display their diplomas or business license?
Asked 1 time
Answered "No, I never saw one" (40% satisfaction) 1 time
Does this provider use current and safe equipment?
Asked 3 times
Answered "Yes" (80% satisfaction) 2 times
Answered "No; the equipment needs to be updated" (40% satisfaction) 1 time
Did this provider seem well-trained and experienced?
Asked 1 time
Answered "Absolutely, they were an expert!" (100% satisfaction) 1 time
Did this provider thoroughly explain the risks and benefits of your treatment?
Asked 1 time
Answered "No, they didn't even attempt to explain" (20% satisfaction) 1 time
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