Very First Day-----went by to see my cousin and she was sitting in wheel chair trying to eat shaking so bad----air in room was so cold she felt like a block of ice, had to put long sleeve sweater on h er and ask for blanket to wrap her in, i was there almost 4 hrs before she even began to warm up with blanket wrap-----------this is totaly UNACCEPTABLE1
I agree with the others that the staffing is a big issue, but I do understand that they can only do so much as they are limited by state regulations! The food has improved a great deal due to new staf f, but the food is not the most appetizing. They are like most places as there are some really good staff members that really care about what they do for the patients, but there are those select few that ruin it for the rest. Since some people seem to have a problem with writing the truth in reviews I will leave it at this.....As with any place that is to take care of your loved ones, be diligent in your research and find a suitable facility that meets and/or exceeds your expectations.
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