Alden Terrace Convalescent Hospital - Service Ratings
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Alden Terrace Convalescent Hospital
1240 S Hoover St
Los Angeles, CA 90006
Consumer Feedback
Service
Environment
Staff
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Poll Responses for Service
4 Star Average Based on the Following 6 Poll Questions:Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "Yes, it never fails. I'm put on hold forever when I call" (40% satisfaction) 1 time
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