John Townsend, MD - Service Ratings
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Neurologists
Pasquale Brancazio, DO
Kennett Square, PA
Andrew Martin Agostini, MD
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Anishee Shah Undavia, MD
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Matthew Alexander Bloch, MD
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Delaware Neuroscience Specialists
774 Chrisatiana Rd. Suite 201
Newark, DE 19713
Consumer Feedback
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Poll Responses for Service
4.5 Star Average Based on the Following 21 Poll Questions:Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 2 times
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "They try not to, but sometimes it happens." (60% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 3 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 2 times
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
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