David Doka, MD - Service Ratings
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Ophthalmologists (Eye MDs)
LASIK, Cornea & Cataract Specialty Center
El Paso, TX
LASIK, Cornea & Cataract Specialty Center
El Paso, TX
LASIK, Cornea & Cataract Specialty Center
El Paso, TX
LASIK, Cornea & Cataract Specialty Center
El Paso, TX
Doka/Vazquez Eye Ctr
10201 Gateway Blvd W Ste 140
El Paso, TX 79925
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 40 Poll Questions:Does this provider offer flexible appointment times?
Asked 3 times
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 2 times
Was this provider late to your appointments?
Asked 2 times
Answered "No, they were on time" (80% satisfaction) 2 times
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 2 times
Was it easy to make an appointment with this provider?
Asked 3 times
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 4 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 3 times
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Not at all! I had to schedule an appointment for absolutely everything!" (20% satisfaction) 1 time
Does this provider treat every client equally?
Asked 2 times
Answered "Sometimes, but not all the time" (60% satisfaction) 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
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