Thomas Rohde, M.D. - Service Ratings
Renew Total Body Wellness Center
3798 E. Fulton Ave,
Decatur, IL 62521
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 35 Poll Questions:Did this provider rush your appointment?
Asked 4 times
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Answered "No" (80% satisfaction) 2 times
Did you have to wait long after you arrived for your appointment?
Asked 3 times
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 2 times
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 3 times
Answered "No, they are almost always unavailable" (40% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 2 times
Did this provider show attention to detail?
Asked 2 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 2 times
Does this provider remember you by name?
Asked 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Does this provider welcome questions?
Asked 3 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Answered "Not really. I felt like an annoyance when I asked a question" (60% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 2 times
Did this provider leave you unattended for an extended period of time?
Asked 3 times
Answered "No, I was always attended to" (80% satisfaction) 2 times
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
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