Dr. Watchmaker and the Milwaukee Hand Center focus entirely on the medical and surgical care of hand problems such as carpal tunnel syndrome, wrist and hand fractures, tennis elbow, Dupuytren's disease, and others. Our focus is on the best patient care we can provide and have been voted as top in the field of hand surgery in the Milwaukee Magazine Top Doc's survey of southeast Wisconsin physicians.
The Milwaukee Hand Center
Years In Practice
Washington University Medical School
Orthopaedic Hospital of Wisconsin, St. Lukes Medical Center, Columbia St. Marys, Children's Hospital, Midwest Orthopaedic Speciality Hospital
I was very impressed with my first telephone call. With most of my calls to Medical Offices, I have to wait for several minutes to hear all the options I have to reach different parties. Once I decide on this, I am usually told, "I am away from my desk of with another patient. Please leave a detailed message, along with name, date of birth, etc, etc and I will call you back." With some offices, you get this message almost every time you call. What a relief it was not to have to go through that!
I was next impressed with your immediate contact via E Mail to tell me forms will be sent via mail, eliminating the need to do this when I arrive at the Office. This was a tremendous idea and a real benefit to the patient. Communicating via E Mail with most Medical Offices does not exist! I will never know why?
Even though I got to your Office early, my wait was very short. In fact I didn't have time to read a short article I got interested in and had to finish it when my appointment was over. No complaint here!
My appointment with staff and Dr Watchmaker was very full filling. My problem was described to me in detail regarding causes and possible corrective measures. Also recommendations as to how to correct the problem, but leaving the final decision up to me and I chose the least invasive. An appointment was made for me six weeks out incase the problem is not corrected in this first attempt, so I can come back for a more invasive procedure. The shocker here was, that I was told I could decide if the first correction was successful, and if it was apparent that it was, I can just send your Office an E Mail canceling my appointment, saving time for all of us!
Of course your Office and decorating is impeccable and very comfortable and personnel are top notch!
The entire visit was very productive and efficient and I was on my way in very short order. I hope I don't have to come back, but if I do, I know I can expect nothing but the best!
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