They paid close attention to me and all of my questions were answered. Their staff is friendly and welcoming. They are warm and professional, and make the whole experience that much better. All my questions were answered. The office was very easy to locate. I will absolutely return.
I called today to see if Dr. Rebecca Simes could see my son because daycare called and said that he was experiencing ear pain. The receptionist said no they couldn't see him. They could see him tomorrow. I guess I was spoiled by our first Pediatrician Dr. White in Fredericksburg because he would ALWAYS fit in a child that had a problem. The daycare is 50 feet from Dr. Rebecca Simes office and they were open but they wouldn't take him. So I drove 2 miles to Patient First in Fredericksburg where my son was diagnosed with an ear infection and given an antibiotic. Dr. Rebecca Simes may have the best bedside manner but it doesn't matter if she will not see your child when they have an ear infection! We can't schedule every infection that my children have with her receptionist. She is not the new doctor that I am looking for to care for my children!
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I don't know of anywhere else that would've taken better care of me. I had a great experience. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
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