Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider treat every client equally?
No, they definitely favor certain clients
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Were the staff members able to answer your questions?
Yes, they were able to answer my questions