I wouldn't think twice about sending my friends and family here. They are very good at what they do. The office was very easy to locate. I didn't have any trouble finding it at all. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. They didn't help me as much as I was hoping and didn't answer all my questions. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared.
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