Harry Hernandez, DO - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 16 Poll Questions:Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No" (80% satisfaction) 1 time
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 1 time
Does this provider welcome questions?
Asked 2 times
Answered "Not at all. They ignored my questions" (20% satisfaction) 1 time
Answered "No, They dismissed my questions as unimportant" (40% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "Yes, I had to wait forever." (20% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "No, and they don't make an effort to even try" (40% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
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