David Gartenberg, MD - Service Ratings
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Paulina Thanawala, DO
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4100 W 15th St Ste 114
Plano, TX 75093
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 13 Poll Questions:Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "No, this provider rarely answers questions over the phone" (40% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Not really. I felt like an annoyance when I asked a question" (60% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Yes, they were over an hour late for my appointment" (20% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 2 times
Answered "Yes." (80% satisfaction) 1 time
Answered "I had a follow-up appointment, but I scheduled it." (60% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
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