David Gould, MD - Service Ratings
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Afreen Pappa, MD
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11811 Fm 1960 Rd W Ste 190
Houston, TX 77065
Consumer Feedback
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Recommended
Poll Responses for Service
4.5 Star Average Based on the Following 31 Poll Questions:Did this provider leave you unattended for an extended period of time?
Asked 4 times
Answered "Not at all! They were always present and attentive" (100% satisfaction) 2 times
Answered "No, I was always attended to" (80% satisfaction) 2 times
Does this provider offer flexible appointment times?
Asked 4 times
Answered "Yes" (80% satisfaction) 3 times
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 2 times
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 2 times
Does this provider welcome questions?
Asked 3 times
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 2 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
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