Kenneth Hillner, MD - Service Ratings
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St. Joseph Health Primary Care Bryan
Bryan, TX
2210 East 29th Street
Bryan, TX 77802
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3 Star Average Based on the Following 8 Poll Questions:Did this provider rush your appointment?
Asked 1 time
Answered "No" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "I usually have to wait on hold for quite a while, but not as long as some other places" (60% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality" (20% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "No, they are almost always unavailable" (40% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "No, they were polite" (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "No, this provider rarely answers questions over the phone" (40% satisfaction) 1 time
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