Delfin Valite, MD - Service Ratings
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Psychiatrists
LifeStance Health
Rock Hill, SC
LifeStance Health
Rock Hill, SC
LifeStance Health
Rock Hill, SC
LifeStance Health
Matthews, NC
Advance Behavioral Medicine
1626 Cranium Dr Ste 101
Rock Hill, SC 29732
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3 Star Average Based on the Following 27 Poll Questions:Does this provider ever overbook appointments here?
Asked 2 times
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Not at all! I had to schedule an appointment for absolutely everything!" (20% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 2 times
Did you have to wait long after you arrived for your appointment?
Asked 3 times
Answered "Yes, I had to wait forever." (20% satisfaction) 2 times
Answered "Yes, I had to wait quite a while" (40% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 2 times
Answered "No. It took me several times to get through." (40% satisfaction) 1 time
Answered "Somewhat, they eventually called me back" (60% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 2 times
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 1 time
Answered "No" (20% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Answered "All the time! I think I got a gray hair while I was waiting" (20% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
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