Kevin Wong, MD - Service Ratings
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Western PA Family Medicine
2057 Harrison Ave
Jeannette, PA 15644
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 16 Poll Questions:Does this provider promptly return your phone calls?
Asked 1 time
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "Yes, but its hard to find" (60% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Answered "Yes, I had to wait forever." (20% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
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