They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They were ready to see me when I showed up for my appointment. I never had to w ait for them to show up. I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them.
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