As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I would definitely recommend them to everyone! He is an amazing doctor. ~Barb
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. The staff here could have been a lot more friendly, considering this is a family doctor. I did not feel very welcome. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
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