The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. They answered most of my questions but I could have used more information. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. My appointments get canceled here a lot. I usually just go to someone else in the area because I can't count on them ever. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me.
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