Matthew Keum, MD - Staff Ratings
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Pain Management Specialists
WES SOM HC
Willoughby, OH
WES SOM HC
Willoughby, OH
LHPG Pain Management
Willoughby, OH
UH Mentor Hopkins Health Center
Mentor, OH
36060 Euclid Ave., Suite #101
Willoughby, OH 44094
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Staff
4 Star Average Based on the Following 14 Poll Questions:Was this provider's staff friendly?
Asked 8 times
Answered "No, they were rude" (20% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 4 times
Answered "Not Really" (40% satisfaction) 1 time
Answered "Yes, they went above and beyond" (100% satisfaction) 2 times
Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 1 time
Answered "Not at all! They were happy to address every concern I had" (100% satisfaction) 1 time
Does this provider maintain a professional appearance?
Asked 1 time
Answered "Yes, he/she looked very professional" (80% satisfaction) 1 time
Was this doctor's staff friendly?
Asked 3 times
Answered "Yes, they went above and beyond" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Answered "Not Really" (40% satisfaction) 1 time
Does the provider's staff treat you well?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
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