Dr. Keum is extremely rude!! Due to a billing issue/problem of insurance vs workers compensation their form does not explain in detail about "we will not retroactive bill workers compensation." Sinc e a C-9 was not filed by my referring physician I told them to bill the insurance (which they already took the co-pay for) but they refused. She said that was only for new patients yet she said I wasn't a new patient but a referred patient (so why am I filling out new patient forms?). Huh??? Therefore they have to bill under workers compensation and not insurance. I told her I would fill out another new patient form, they said no I can't and I must have C-9. Dr. Keum came out and said he will not see me, he won't tolerate me and ordered me to leave his office. He wasn't going to put up with me a day after a holiday. Huh again?? I wasn't even rude to them!! Absolutely horrible doctor to deal with.
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