The staff made sure every single question I had was answered, and are always available if I think of any more questions I want answered, their personnel were very professional and treated me with kind respect. The doctor listened to all my questions and answered them. The treatments he administered to my back and hand have helped me so far and I am able to function without pain doing my daily chores. I highly recommend this physician. He is the only doctor that has helped me with my problems after seeing several other doctors with no progress. He is very professional and is concerned for his patients.
Dr Keum and his entire office staff are compassionate, efficient, professional and warm, and exceeded my expectations for courteous service. Phone calls are always returned within 24 hours. The office is clean, comfortable, never crowded. Dr Keum is very knowledgeable, personable, and takes time to discuss physical and emotional concerns due to chronic pain.
At first this office appeared friendly, but after an office staff gave wrong information I was unfortunately discharged, someone in his office gave me wrong info I was discharged. Dr. Keum went on vacation and I needed refill on pain med I was told I could not get my refill because Dr. Keum was on vacation so I got it through my primary, then I was discharged. They said I violated the agreement There was someone in his office who said I could not get a refill no one would own up to this and I suffered because of this situation I don't know who it was but I was given this information. I have no reason to lie because I have been getting my mediication form <url removed>. Keum has been my Pain management doctor for over a year I had not got pain meds for my back from my primary during the whole time Ihad been his patient. I know his office had changed and they were making office changes at time. I want to know do people think If I had not gotten pain meds from primary since seeing Dr,.Keum what since did that make not unless someone had given out such false Sham on the person who gave out wrong info because the patient's suffers behind someone else's mistake
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