My last sick visit with Dr. Economous was the worst experience ever. I had to with 45 min past my appointment time to be seen by dr, I forgot my cell phone at home, so I had to ask to use office phone to let my husband know that I will not be on time to feed our baby, nurses made huge stink about it. Front desk person dialed wrong number twice and made me look like an idiot as I didnt know my husband's number. When I asked third time to dial myself, they act like I asked them to give me their kidney ???!!!! Finally I managed to get a hold of my husband. By the time I got therapy( i needed breathing treatment) i had to wait for nurse another 20 min. 15min visit end up being almost 2h visit. As a result of me complaining about wait time, I got letter that my family is not welcome to their office anymore???? Seriously??? I get the worst possible customer service, and I am the bad guy??? Do I have any rights as a patient or just obligations? Not to mention that I got charged double visit on my wellness visit since I express some concern about my health??? I just said that I feel tired lately, so he run thyroid test and charged me additional $150 for dr visit, without informing me about extra charge????
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