Patricia Cook, MD - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
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Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 29 Poll Questions:Was this provider sympathetic to your situation?
Asked 1 time
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 4 times
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 3 times
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "No, I didn't have to wait very long" (80% satisfaction) 2 times
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 3 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 2 times
Answered "Kind of, but not very much" (60% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 3 times
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Does this provider treat every client equally?
Asked 2 times
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Answered "Not at all, they only make time for their favorite clients" (20% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 3 times
Answered "No, but they said they were going to!" (20% satisfaction) 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 2 times
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