Patricia Cook, MD - Environment Ratings
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Mercy Medical Associates
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Cincinnati, OH 45255
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Environment
4.5 Star Average Based on the Following 36 Poll Questions:Was the waiting area spacious?
Asked 5 times
Answered "No, but I can always find a seat" (60% satisfaction) 1 time
Answered "Yes, extremely spacious" (100% satisfaction) 3 times
Answered "Yes" (80% satisfaction) 1 time
Did this provider have an entertaining selection of waiting room magazines?
Asked 1 time
Answered "Somewhat, but they need a bigger selection" (60% satisfaction) 1 time
Is this provider's business conveniently located?
Asked 1 time
Answered "Yes, it is very conveniently located" (80% satisfaction) 1 time
Was this family doctor friendly?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Extremely Friendly" (100% satisfaction) 1 time
Is this business in a safe neighborhood?
Asked 1 time
Answered "Yes, it was in a safe enough neighborhood" (80% satisfaction) 1 time
Is this business handicap-accessible?
Asked 2 times
Answered "Yes, it was handicap-accessible" (80% satisfaction) 2 times
Did this provider use excessive foul language?
Asked 3 times
Answered "Not at all! They are always respectful and courteous!" (100% satisfaction) 3 times
Was there annoying music playing while you waited or during your visit?
Asked 2 times
Answered "No, if they had music on it was very soothing" (100% satisfaction) 1 time
Answered "No, there was no annoying music" (80% satisfaction) 1 time
Was it clear that this provider takes pride in the appearance of his/her office?
Asked 2 times
Answered "Definitely! It was one of the best looking offices I've ever seen!" (100% satisfaction) 1 time
Answered "Yes, the office was well organized and taken care of" (80% satisfaction) 1 time
Did you feel like this provider's office was understaffed?
Asked 1 time
Answered "Not at all, they had plenty of staff members to help me whenever I needed assistance" (100% satisfaction) 1 time
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