JOEL BERNSTEIN, MD - Service Ratings
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ENT
Joel Bernstein
Getzville, NY
Amherst Ear, Nose & Throat LLC
Amherst, NY
Amherst Ear, Nose & Throat LLC
Amherst, NY
Amherst Ear, Nose & Throat
Amherst, NY
2430 NORTH FOREST ROAD * SUITE 150
GETZVILLE, NY 14068
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
5 Star Average Based on the Following 14 Poll Questions:Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Does this provider treat every client equally?
Asked 2 times
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Did this ENT Otolaryngologist promptly contact you with any test results?
Asked 1 time
Answered "Yes, they were very promt" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
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