Karen Wirtshafter

Wellness.com Featured Provider
Karen Wirtshafter
Karen Wirtshafter M.D., F.A.C.S. Office

(973) 394-1818

3219 Route 46 East Suite 203 Parsippany, NJ 07054
About

Karen Wirtshafter

Adult Ear, Nose and Throat, Pediatric Ear, Nose and Throat, Asthma and Immunology, Diagnostic Audiology and Hearing Aids
Primary Specialty

ENT

Practice Karen Wirtshafter M.D., F.A.C.S.
Accepting New Patients
Insurances Accepted Aetna, Amerihealth, BCBS, Cigna, Elderplan, Empire Plan, HIP, 1199, MVP, Magnacare, Multiplan/PHCS, Oxford, United, Most Medicaid HMOs including Affinity, Health Plus and Fidelis (NY Only)
Degrees Medical Doctor
Admitting Hospitals St. Clare's Hospital
Office Name ENT and Allergy Associates - Parsippany
Languages English, Spanish
Business Hours
Monday:8:00 AM - 6:30 PM
Tuesday:8:00 AM - 7:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:30 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed
Services Karen Wirtshafter provides otolaryngology services in Parsippany, NJ.

Please call Karen Wirtshafter M.D., F.A.C.S. at (973) 394-1818 to schedule an appointment in Parsippany, NJ or to get more information.
Additional Services Doctor
Consumer Feedback
(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
1 star average for Staff
Recommended
3 star average for Recommended
View All 5 Reviews Add a Review
Recent Reviews
This was by far one of the most unprofessional practices I have visited. It starts off with unreasonable amount of time spent waiting to be called in. While waiting, the office staff has loud social conversations that can be overheard by the entire waiting area. Once in the examination room, the assistant had no knowledge of my following appointment and told me I was not scheduled for one. After finally going to check, he said I did in fact have one he and acted as though they had done me a favor by fitting me in, even though it was made in advance. The doctor herself spent the rest of the visit typing furiously into her computer after briefly examining me. On the way out of the office, I had to wait for the rude receptionist to finish her own conversation before paying.
Weeks after this appointment, I received bills stating I had not paid my copay, even though I did at the time of service and had a receipt. Out of curiosity I checked my insurance statement online and found they billed me for a rather expensive procedure that was NOT performed. I had to seek action from my insurance company to have this reversed, as the office was adamant and condescending when I addressed it with them.

I will never go back to this practice and will make sure that I let others know how unprofessional and suspect I find their business practices. How many others have they incorrectly billed or charged for services not performed??
Unfortunately I never got to meet this doctor because of her terrible scheduling. I had to wait over a week to get. They asked me to come 15 minutes early which came and went. I then had to wait an additional 55 minutes. No one said a word to me about how long it was taking until I told them I was leaving. Then the receptionist ran to see what the hold up was. In the meantime her next patient had arrived and was waiting. It was bad enough that I had to wait over an hour, and I didn't want that poor woman to have to wait too. When I left all the receptionist said was sorry, and asked if I wanted to reschedule. I will NEVER go back there, and I am extremely upset.
Recent Polls
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Add a Review