Malcolm Schwartz, MD - Service Ratings
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Consultants IN Urology
275 Orchard St
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 17 Poll Questions:Does this provider have helpful information available online?
Asked 2 times
Answered "Yes, they have a great website and are present in many online directories" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 2 times
Answered "No, they were on time" (80% satisfaction) 2 times
Did this provider ever postpone your appointment?
Asked 2 times
Answered "No, they never postpone my appointment" (80% satisfaction) 2 times
Did this urologist leave you unattended for an extended period of time?
Asked 2 times
Answered "No, I was always attended to" (80% satisfaction) 2 times
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 3 times
Answered "Yes, I had to wait quite a while" (40% satisfaction) 1 time
Answered "Yes, I had to wait forever." (20% satisfaction) 2 times
Did you spend a lot of time in the waiting room at this urologist's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Not really. I usually have to wait a long time" (60% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
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