This practice is just ridiculous. The staff is very unfriendly, the wait time is at least 2 hours and that is on a good day! Anytime I have ever had an appointment I have been there at least 2 1/2 h ours or more. The waiting room is always packed. Evening appoinments are never available. The staff offers no excuses for the delays, there is a sign on the wall that actually says to " be patient, when it is your turn the Doctor will give you all the time you need" I have just recently (yesterday) had a followup appointment and after 1 1/2 hours of waiting and with 3 people still in front of me, and I had another appointment down the street, I walked out! I am annoyed that I take vacation time, and I feel that my time is just as valuable as his. I will not be rescheduling, and sincerly hope that they don't send me a bill for cancelling, I should send them a bill for lost vacation time. There is no excuse for having to wait anywhere from 1 1/2 hours to 2 1/2 hours for a routine dermatology exam!!! Totally unacceptable on any level!!!
Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. They made sure every single question I ha d was answered, and are always available if I think of any more questions I want answered. They were friendly at some point but because i had to wait a long time when they finally got to me, they were rushing and made a few mistakes. I really appreciated the kindness of both the doctor and staff, i do but staff has some type of attitude with the doctor in front of me that I wonder if they know who's the boss and pays their bills. The wait was too long, at the end there were mistakes one after the other, trying to call back but no response or the phone is busy
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