I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was given a polite greeting when I walked in. It was nice to be acknowledged. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
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