Daniel Kunkel, DDS - Service Ratings
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Hillyard Dental Clinic
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Spokane, WA 99217
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 12 Poll Questions:Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did the staff call you to remind you about your upcoming appointment?
Asked 1 time
Answered "No, but I didn't need a reminder" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 2 times
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Answered "Yes! They couldn't do anything they told me they would be able to" (20% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Asked 1 time
Answered "Absolutely" (100% satisfaction) 1 time
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