Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer flexible appointment times?
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly