Dr. Dollar is a pretty good dentist, but he places more importance on managing his business to maximize profit than he does about providing dental care for his patients. After over ten years of patronage by my family, and during a time of extreme need of dental care, Dr. Dollar refused to provide care because I was previously twelve minutes late for an appointment. I was told that this resulted in delays for other patients, but on that day there were no other patients waiting. This lack of concern for my immediate dental problems, ostensibly due to twelve minutes' delay and alleged inconvenience to non-existent patients, is a betrayal of my trust, and a failure to deliver care.
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Not only did the crowns, fillings, and veneers I got last for a long time, they lasted way longer than they were supposed to. It was great not having to go in and get them redone all the time. I could tell that they did a fantastic job putting them in. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I was confident that they were using the latest treatment methods. I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute.
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