They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I had to wait a while after I arrived for my appointment. The staff didn't even keep me updated about how much longer it would be. The orthodontist came and looked at my teeth, but they seemed to be in a rush. The assistant was doing most of the work. I felt like my needs were mostly met, but they didn't make any extra effort. I would be hard pressed to give them a recommendation after my experience.

Their office was clean enough, nothing special though. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. I felt like my needs were mostly met, but they didn't make any extra effort. There are times when I've been there, that I feel like they're favoring certain clients. It's not all the time, but I don't appreciate it when it happens. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.

They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.