They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was very easy to locate. I didn't have any trouble finding it at all. The admin staff is a bit clueless,and unprofessional, we've been waiting a year for our ins. to "approve sealants"- and this last apt I have an unknown $$$ balance, and they cant tell me what its for-they also cant tell me why they didn't contact me 6 months ago when we had our last apt to notify me of it..I have refused to pay until they can tell me why. last time they confused my 3 with another family with 3 kids, and kept us waiting for almost an hour past our apt time. the dentists and hygienists are great and the kids love them, but it maybe time to find a new dentist.
They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.
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