Monarch Dental Associates - Valley Ranch - Service Ratings
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Monarch Dental Associates - Valley Ranch
7620 North Macarthur Boulevard
Irving, TX 75063
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 11 Poll Questions:Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Yes, it ruined my schedule for the entire day" (40% satisfaction) 1 time
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Asked 1 time
Answered "Yes, I was given all the information before my treatment" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 3 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Not really. I usually have to wait a long time" (60% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality" (20% satisfaction) 1 time
Did the staff call you to remind you about your upcoming appointment?
Asked 1 time
Answered "Yes, they called me a few days before my appointment" (100% satisfaction) 1 time
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Asked 1 time
Answered "No " (20% satisfaction) 1 time
Did you feel that your waiting time was acceptable?
Asked 1 time
Answered "Mostly" (80% satisfaction) 1 time
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