Cynthia Colson, Oral Surgeon/Owner - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 17 Poll Questions:Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Answered "No" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 3 times
Answered "Yes! It was effortless!" (100% satisfaction) 2 times
Answered "Yes" (80% satisfaction) 1 time
Did you receive sample toothbrushes or toothpaste to take home?
Asked 3 times
Answered "No, I didn't receive anything at all" (40% satisfaction) 1 time
Answered "Many! I got to pick my favorites from a huge selection" (100% satisfaction) 1 time
Answered "Yes, I received sample toothbrushes and toothpaste" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Yes, I'm never confident that my appointment will actually happen" (40% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Did this dentist give you your invoice promptly?
Asked 2 times
Answered "Absolutely! They gave me my invoice before I had even asked for one" (100% satisfaction) 1 time
Answered "Yes, they gave me one when I asked" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Yes, they were over an hour late for my appointment" (20% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
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