They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. I was uncomfortable that they were reluctant to seek any sort of outside advice when they didn't have an answer for my question. They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile. I was hoping to get some sample toothbrushes or toothpaste after my appointment, but I didn't get anything.
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. . I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was given a polite greeting when I walked in. It was nice to be acknowledged. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. I have a SEVERE dental phobia, as well as some pretty big dental issues and they are more than accommodating to me. No matter what they always treat you with care and kindness. :)
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