KOEN Orthodontics - Service Ratings
KOEN Orthodontics
1195 East Spring Street
Cookeville, TN 38501
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
5 Star Average Based on the Following 18 Poll Questions:Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 2 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 3 times
Answered "Yes! It was effortless!" (100% satisfaction) 3 times
Did the orthodontist spend time with you during your visit?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 2 times
Answered "Absolutely! I never have a problem!" (100% satisfaction) 2 times
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
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